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Privacy Policy

Summary

Corporate name: 

CIF: 

Address: 

Mail e.: 

Activity: 

Purpose. We use your data for:

  • Manage the services you hire us.
  • Maintain the relationship with you by phone, e-mail or any other communication channel.
  • Comply with legal obligations.

Legitimation: We count on your consent when you provide us with your data through our site or any other form or means in which you expressly give us this permission.

Recipients: We do not transfer the data to anyone, except as required by law or as strictly necessary for the tools used on this website.

Your rights: Access, rectify and delete data, as well as other rights, as explained in the additional information.

If you have any questions, comments or requests about how we treat your personal data, please do not hesitate to contact us.

Extended information

This policy sets out how we will treat and protect the personal information of all persons who interact with (company name) through this website. Please read all sections of the Legal Notice, Cookie Policy and this Privacy Policy before using this website.

In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, (name of the company), informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the Data you provide, and on which security, technical and organizational measures are applied, as provided in current regulations, to be processed by (name of the company), you give your express, informed, free and unequivocal consent for the Data you provide, and on which the security, technical and organizational measures provided for in the regulations in force are applied, to be processed by (name of the company) as data controller.

What personal data is collected on this website?

For the purposes set forth in this Privacy Policy, (name of the company) collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this Web:

  • Identification data: first name, last name.
  • Contact information: mailing address, e-mail, cell phone number.
  • Contractual data: data reflected in service contracts.
  • Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the Website, navigation data, activity on the Website (see cookies policy).

On what legal basis is this data processed?

We process your personal data on the following legal bases:

  • The execution of a service contract, if any.
  • Your consent regarding contact, subscription to content, and the sending of commercial communications via email, cookies, or messaging systems.
  • The legitimate interest of the data controller to protect you from abuse and fraud in the use of our services.

For what purposes will we process your data?

On this website there is a contact form for inquiries and requests. The e-mail address or telephone number will be used to respond to them and to send the information you require through the web.

Retention period of personal data

Customer Data: The period of conservation of personal data will vary depending on the service you contract. In any case, it will be the minimum necessary, being able to be kept up to:

  • 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…).
  • 5 years: Art. 1964 of the Civil Code (personal actions without special term).
  • 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).
  • 10 years: Art. 25 of the Law for the Prevention of Money Laundering and Financing of Terrorism.
  • Subscriber data: From the time you subscribe until you unsubscribe.

Data of potential customers: the data will be kept in any case for the duration of the business relationship established and, once concluded, two years, unless you request its deletion before.

What are your rights regarding the use of your data?

Any person has the right to obtain confirmation as to whether or not (company name) is processing personal data concerning him/her.

Interested persons have the right to:

  • Request access to personal data relating to the data subject.
  • Request its rectification or suppression.
  • Request its cancellation.
  • Request the limitation of your treatment.
  • Opposing treatment.
  • Request data portability.

If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: https://www.aepd.es/es. 

There is a form for the exercise of these rights. You can request it by email or if you prefer, you can use the ones elaborated by the Spanish Data Protection Agency or third parties.

These forms must be electronically signed or be accompanied by a photocopy of the ID card.

If you are represented by someone, you must attach a copy of their ID, or it must be signed with their electronic signature.

Forms may be submitted in person, by letter or by mail to the address of the person in charge shown at the beginning of this text.

Remarketing actions: Google Ads

Ads is a Google platform for ADVERTISERS who want to advertise on GOOGLE. On our website you can use Google Ads, Google’s advertising platform that allows you to create campaigns and ads to display on other websites. When generating an ad, you can segment the audience by:

  • Location
  • Demographic data (age, sex, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the Internet and through other channels
  • Etc.

The data obtained through Google Ads are subject to this privacy policy from the moment you leave your data in the form on this website. Under no circumstances will the information from Google be used for any other purpose.

Notification and declaration of breaches

We take security measures appropriate to the level of risk to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of personal information; however, if we determine that your service data has been misappropriated, exposed by a security breach or improperly acquired by a third party, we will promptly inform you of such security breach, misappropriation or misacquisition.

To which recipients will your data be communicated?

Some tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, we share data with the following providers under their corresponding privacy conditions:

Third-party service providers (e.g., payment processing services, order processing, analytics, marketing campaign management, website management, and e-mail distribution and other similar service providers) in order for them to perform business functions on behalf of (company name).

The web development and maintenance company, or the hosting company, may have occasional access to this site. They have signed a service contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.

Any international transfer of data derived from the use of tools or service providers will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy, secrecy and data security.

Specifically, this website uses the following tools:

  • Web hosting and management tool: XX
  • Analytics and marketing tools: Google Analytics, Google Adsense

Data secrecy and security

(name of the company) is committed to the use and treatment of your personal data, respecting its confidentiality, in accordance with the purpose of those; as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way; that is, the transmission of data between a server and the web user, and in feedback is fully encrypted or encrypted.

(name of the company) cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of the data through fraudulent access to them by third parties.

With respect to confidentiality of processing, (name of company) shall ensure that any person who is authorized by (name of company) to process customer data (including its staff, collaborators and service providers), shall be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

When any Security Incident occurs, upon becoming aware of (name of company) shall notify Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known, or when reasonably requested by Customer.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and accuracy of the data you submit to (company name), exonerating the company from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. You agree to provide complete and correct information in the contact or subscription form.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to (name of the company) under the terms established in this Policy for the exercise of the ARCO rights. This revocation shall in no case be retroactive.

Changes in the privacy policy

(company name) reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce on this page the changes introduced reasonably in advance of their implementation.

This privacy policy was updated on 11/27/2023.